Data collect and processing
As data controller, the hotel collects and processes personal data for bookings and guest management, billings and payments, marketing actions, and satisfaction inquiries. The data are intended for the hotel and its service providers. You have a right to interrogate, access, rectify, and object to the processing by writing to the hotel.
For more information, please read the hotel privacy policy.
(Web host CNIL declaration n°1372618)
Consumer Mediator
In a dispute between the professional and the consumer, they will try to find an amicable solution.
If no amicable agreement can be reached, the consumer may refer the matter free of charge to the consumer mediator to which the professional belongs, namely the Association of European Mediators (AME CONSO), within one year of the written complaint sent to the professional.
The seizure of the mediator of consumption will have to be carried out :